Rosey Flowers is designed for adults who create personalized story gifts for children. This Privacy Policy explains what information Rosey Flowers collects, how we use it, when we share it, and the choices available to customers, gift-givers, and other adults who interact with the service.
Our core product is intentionally designed to avoid collecting more child information than the storybook experience needs. The reading experience is meant to stay calm and self-contained, without ads, social feeds, or outbound links inside the child-facing story reader.
This policy applies to the Rosey Flowers™ website, account flows, checkout experiences, customer support interactions, voice consent flows, the current browser-based personalized digital storybook, and future printed products operated by Rosey Flowers.
The purchase and setup flow is intended for adults. The story experience may be enjoyed by children, but Rosey Flowers expects a parent, guardian, or other adult gift-giver to create the book, provide permissions, and manage the account.
Depending on how you use Rosey Flowers, we may collect:
Rosey Flowers is built to minimize the child information required for personalization. The core experience does not require a child photo, child voice, birthdate, address, school, or precise location.
If an adult enters extra child information into a freeform field or support message that Rosey Flowers did not request, we may remove it, decline to use it, or retain it only as needed to resolve the request or meet legal obligations.
Rosey Flowers may use collected information to:
Custom voice features are optional. Standard narrator voices can be used without recording anyone's voice, and a child voice is not required for the storybook experience.
When a narration feature involves a custom adult voice, Rosey Flowers requires explicit permission from the adult providing the recording. If you are helping another adult record, that adult must personally complete the permission and sample recordings. Voice recordings, voice models, and generated narration may be stored and processed by Rosey Flowers and service providers only to create, deliver, maintain, and support Rosey Flowers narration features.
Do not submit a child voice or another person's voice without proper authorization. You may contact support to request deletion of a custom voice or to stop future use. Deletion or withdrawal may not remove storybook narration already generated or delivered before the request is processed. If Rosey Flowers learns that a voice recording was submitted without proper permission, we may suspend use of that recording and remove related assets where appropriate.
Rosey Flowers does not sell personal information as part of its ordinary business model. We may share information with trusted service providers that help us operate the service, including providers involved in hosting, storage, checkout, communications, fraud prevention, voice processing, content delivery, customer support, analytics, and security.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights and safety, enforce agreements, investigate misuse, or support a merger, financing, asset sale, or other business transition.
Rosey Flowers and its providers may use cookies, local storage, and similar technologies to keep the site working, remember preferences, maintain sessions, understand aggregate traffic patterns, and support security and performance.
You can usually control cookies through your browser settings, although blocking some technologies may affect site functionality.
Rosey Flowers retains information for as long as reasonably necessary to operate the service, fulfill orders, maintain purchased or created content libraries, provide support, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary by data type. For example, account records, order records, support records, personalization data, and adult voice-related assets may be kept for different periods depending on operational, legal, or safety needs.
You may contact Rosey Flowers to request access, correction, deletion, or other privacy assistance related to your information, subject to identity verification, technical feasibility, legal requirements, and legitimate operational needs.
You may also unsubscribe from marketing emails using the unsubscribe mechanism in those messages. Operational emails about accounts, orders, support, or policy changes may still be sent when needed.
Rosey Flowers uses administrative, technical, and organizational measures intended to help protect personal information. No system can promise absolute security, and Rosey Flowers cannot guarantee that information will never be accessed, disclosed, altered, or destroyed despite those efforts.
Rosey Flowers and its service providers may process or store information in Canada, the United States, or other jurisdictions where they operate. By using the service, you understand that information may be transferred to and processed in countries that may have different privacy laws than your home jurisdiction.
Rosey Flowers may update this Privacy Policy from time to time to reflect product changes, operational needs, legal developments, or risk management requirements. When we make material updates, we may revise the date above and provide additional notice where appropriate.
If you have privacy questions, requests, or concerns, contact Rosey Flowers at info@roseyflowers.com or call 1-877-707-6739. You may also use the Contact Us page for support requests related to privacy, narration permissions, or account information.