These Terms of Service explain how Rosey Flowers works when an adult creates, purchases, opens, or manages a personalized digital storybook, avatar, narration track, account, or related service.
By using Rosey Flowers, creating an account, placing an order, submitting personalization details, or opening a reader link, you agree to these terms and to the Rosey Flowers Privacy Policy.
Rosey Flowers is intended for adults who create personalized story gifts for children. You must be at least 18 years old, or the age of majority where you live, to create an account, place an order, submit personalization content, approve a voice recording, or manage a storybook.
The child-facing reader experience may be enjoyed by children, but the adult purchaser or account holder is responsible for setup, payment, permissions, and supervision.
The current $19.99 Rosey Flowers™ product is a personalized digital storybook that may include a selected title, child first name, dedication, avatar, narration voice, generated page art, and browser-based reader access. It is not a physical book, printable PDF, or downloadable story file.
Because each storybook is personalized from the information and choices submitted for that order, the finished product is made for that account and child name. Please review the preview and order details carefully before checkout.
Printed storybooks, printed keepsakes, and gift sets are future products planned for Fall 2026 and will be sold separately. Print launch timing and pricing may change before ordering opens.
You may need a Rosey Flowers account to save a storybook, complete checkout, open your dashboard, manage avatars or voices, or access purchased items. Account access may use email-based sign-in codes instead of a password.
You are responsible for using an email address you can access and for keeping sign-in codes private. If you believe someone has accessed your account or reader links without permission, contact support promptly.
Prices are shown before checkout. Taxes, if applicable, may be calculated during checkout. Payment is handled by our payment provider, and Rosey Flowers does not store full card details.
Personalization and generation usually begin after payment is confirmed. If a payment is declined, reversed, disputed, or flagged for review, Rosey Flowers may pause or cancel fulfillment until the payment issue is resolved.
Before personalization and generation begin, support may be able to help with a cancellation, correction, or order change. Contact support as soon as possible with your order number and checkout email.
After a personalized digital storybook, avatar, voice, or narration track has been generated, refunds are limited because the product has been created from your submitted choices. Support will focus first on fixing access problems, failed generation, missing assets, narration issues, or Rosey Flowers production errors.
Future printed products will have separate fulfilment, shipping, returns, damage, and replacement terms. The current digital-product policy does not promise the same remedies or timelines for print.
Typos or personalization mistakes entered by the purchaser may require regeneration and may not always be refundable. If Rosey Flowers caused an obvious production mistake or technical failure, support will review the issue and work toward a reasonable correction.
For more detail, read the Returns and Replacements guidance.
You are responsible for the names, dedications, gift messages, avatar requests, descriptions, and other content you submit. You must have the right to submit that content and must not submit anything unlawful, harmful, misleading, invasive, or inappropriate for a child-oriented story experience.
Rosey Flowers may decline, edit, remove, or refuse to process content that appears unsafe, abusive, infringing, deceptive, overly sensitive, or inconsistent with the product experience.
Custom voice features are optional. Standard narrator voices are available without submitting a personal voice sample, and child voice collection is not required.
If you submit or approve an adult voice recording, you confirm that you are the person recorded or that you have valid permission from the adult whose voice is submitted. If another adult is the speaker, that adult must personally complete the permission and recording steps. Do not submit a child voice or another person's voice without proper authorization.
Voice recordings, voice models, and generated narration may be processed and stored only to create, deliver, maintain, and support Rosey Flowers narration features. Custom voice features must not be used for impersonation, harassment, advertising, political messages, public statements, or speech outside Rosey Flowers storybooks. Contact support to request deletion of a custom voice or to stop future use; this may not remove narration already generated or delivered before the request is processed.
Rosey Flowers owns or licenses the website, designs, story structure, artwork systems, software, branding, templates, generated production workflow, and other service materials. You may use the storybook reader and related purchased access for personal, family, and gift use.
You keep the rights you already have in content you submit. By submitting content, you give Rosey Flowers permission to use it to create, deliver, operate, support, and improve the requested storybook experience.
You may not copy, scrape, resell, reverse engineer, or commercially reuse Rosey Flowers materials except where Rosey Flowers has clearly allowed it.
You agree not to misuse Rosey Flowers, interfere with the service, attempt unauthorized access, bypass payment or access controls, submit harmful code, abuse support channels, or use the service to create content that exploits, harasses, impersonates, or harms another person.
Rosey Flowers may suspend access, stop fulfillment, remove content, or contact the account holder if we reasonably believe the service is being misused.
Rosey Flowers works to keep the website, checkout, generation pipeline, dashboard, and reader available, but online services can be interrupted by maintenance, third-party provider issues, network problems, browser changes, or unexpected failures.
If a paid reader is inaccessible because of a technical issue, contact support with the order number, checkout email, device or browser used, and what you see on screen. Support will investigate access and delivery problems and work toward restoring reasonable access.
Use Order Support for existing orders, reader access, generation status, payment references, typos, or personalization concerns. Use Contact Us for general questions, account help, privacy requests, narration permission concerns, or pre-purchase questions.
Support response times can vary based on volume, the type of issue, and whether a fix requires review or regeneration.
Rosey Flowers may update these terms to reflect product changes, operational needs, service provider changes, or policy updates. When changes are material, we may revise the date above and provide additional notice where appropriate.
For questions about these terms or a Rosey Flowers order, contact info@roseyflowers.com, call 1-877-707-6739, or use the Contact Us page.